Help and support

Last updated: 21 October 2026

Your account

I forgot my password

On the sign-in screen tap Forgot password?, enter your email and open the link we send. The link opens in your browser at wahidfit.app, where you choose a new password; then sign in again in the app. Check your spam folder if it doesn't arrive.

I never got the confirmation email

Look in spam, wait a couple of minutes, and make sure the address is spelled correctly. If it still doesn't come, email us.

Can I use Google to sign in?

"Continue with Google" is available on the website. The iPhone and Android apps use email and password.

How do I delete my account?

See how to delete your account and data.

Your data

How do I download my data?

Open the You tab and tap Download my data. You get a file with your profile, plan, workouts, weights, gyms and injuries.

Who can see my workouts?

Only you, unless you turn on sharing with friends in the You tab (it is off by default). Friends see your first name and a summary of each shared workout. They never see your photos, measurements, body weight, injuries, food or health answers. Details are in the privacy policy.

Where are my progress photos?

In a private folder only your account can open. You can delete any photo yourself in Progress.

Using the app

How do I change my plan, gym or equipment?

Use the You tab: Training for your plan and schedule, and Gyms for where you train and what's there. Pick a gym for today from the Today screen and your exercises adapt.

I'm injured. What does WahidFit do?

Log it under Injuries in the You tab. WahidFit swaps or pauses exercises that may aggravate it and checks in every few days. It never diagnoses anything; see a doctor or physiotherapist for pain that worries you.

How does the rest timer work?

A countdown starts after each set. In You → Rest timer, Auto rests longer after heavy lifts (about 2.5 minutes) and shorter after isolation work (about 75 seconds); or pick a fixed time, or Off. Tap 60, 90, 120 or 180 on the timer to change it mid-rest. In the iPhone app a notification with a chime tells you when the rest is over if you lock the phone or leave the app (You → Rest alert when the phone is locked).

Where do my notifications come from?

WahidFit only sends the reminders you set. In the iPhone app, open the You tab → Notifications to turn them on, see whether your phone allows them, and send a test. Then choose which reminders you want under You → Reminders. The phone shows them on the lock screen and in Notification Center; you can also change sounds and banners in the phone's Settings → Notifications → WahidFit.

What are the weekly recap and streak reminders?

In the iPhone app, You → Notifications has two switches. Weekly recap sends one notification on Sunday evening with your workouts, new PRs and weight lifted for the week. Streak reminder sends a nudge on Friday and Saturday evening, but only if you have a streak and no workout logged yet this week; a paused week stays quiet. Both are set by your phone and need notifications turned on.

Why aren't my reminders arriving?

In the phone app, open the You tab → Reminders and turn notifications on, then allow them when your phone asks. If you said no before, switch them on in your phone's Settings → Notifications → WahidFit. Reminders play a short chime; the ringer switch on the side of the phone (silent mode) mutes it, so turn silent mode off to hear it. Reminders are set for the next two weeks each time you open the app, so open it now and then. On the website, notifications must be allowed in your browser, and on iPhone the site must be added to your Home Screen (iOS 16.4 or later).

Can I connect Apple Health?

Yes, in the iPhone app: You tab → App → Apple Health. Tap Connect and allow what you like in Apple's sheet. Steps, workouts, heart rate, sleep, body weight and more then show on your Today screen and stay on your phone; you can switch each one on or off there afterwards. Body weight can also sync both ways. You can stop syncing there at any time.

How do I find my gym?

You tab → Your gyms → Add a gym → Find gyms near me. Your phone's location is used once to look up gyms nearby and is not saved. You can also just type the name.

Does it work offline?

Yes. Workouts are saved on your device and sync when you are back online. Food search and barcode lookups need a connection.

A food, exercise or number looks wrong

Food data comes from public databases and can be incorrect; you can edit any entry. Use Send feedback in the You tab, or email us, and tell us which item.

Report a problem or a person

To report a comment, a profile or a feedback post, tap Report next to it, pick a reason, and you can block the person at the same time. Blocked people can be unblocked in You → Blocked people. We review reports within 24 hours and remove anything that breaks the terms.

To report a bug, a person who is harassing you, or content that breaks the terms, email support@wahidfit.app.

Health

WahidFit is general fitness information, not medical advice. If you feel pain, dizziness or chest discomfort, stop and get medical help. In an emergency call your local emergency number.